Effective Date: June 2, 2025
1. Cancellation
- More than 24 hours’ notice – No fee.
- Less than 24 hours’ notice – 50 % of the scheduled session fee is charged.
How to cancel:
Email tandi@meadowcreekhypnotherapy.com
The timestamp of your message determines whether the 24-hour window is met.
2. Rescheduling
- More than 24 hours before the appointment – Free reschedule.
- Within 24 hours of the appointment – Considered a late cancellation; a 50 % fee applies.
- Same-day reschedule requests are handled case-by-case and are not guaranteed.
3. Refunds
| Scenario | Refund Eligibility |
|---|---|
| Cancellation ≥ 24 hours in advance | 100 % refund |
| Cancellation < 24 hours | No refund (50 % fee retained) |
| No-show / missed appointment | No refund |
| Session already completed | No refund |
Refunds are issued to the original payment method within 7 business days of approval.
4. Late Arrivals
Arriving late shortens your session; the appointment will still end at the scheduled time so the next client is not delayed. Full session fees apply.
5. Exceptional Circumstances
Serious illness, family emergency, or hazardous weather may qualify for a one-time waiver of the late-cancellation fee. Please contact us as soon as possible with supporting details.
6. Results Disclaimer
Hypnotherapy outcomes vary by individual; therefore, results cannot be guaranteed.
7. Acknowledgement
Scheduling a session signifies that you have read, understood, and agreed to this Cancellation, Refund & Rescheduling Policy.
Questions?
Email tandi@meadowcreekhypnotherapy.com
Thank you for respecting these guidelines and for inviting us to support your healing journey.